Today I received a letter from Aviva that said:
Your payments are changing because the gross amount from policy number xxxxxx has been reduced and this will affect how much we pay you.Unbelievable. Wouldn't I like to know by just how much this pension has been reduced? Of course I would. Why didn't they tell me? How do they know that I don't have to take any action on spending? I phoned Aviva ("You may be charged from calls from this mobile") and after being kept on hold by the operative I was told that they had no record of the letter. They'll get back to me tomorrow. Hopefully.
Do I need to do anything?
No, I've written this letter for your information only. You don't need to take any action. Your payments will be made in the normal way.
I guess the RPI reduction will be quite small and I may well have earned enough this morning to cover the annual reduction. But for goodness sake - writing to folk saying that their pension is to be cut surely requires telling them by how much, does it not?