In the biggest shake-up of consumer legislation in a decade, the Disability Discrimination Act, which was passed in 1995, requires every business—from the local shop to restaurants, health clubs, dentists and supermarkets—to become more user-friendly for Britain’s disabled people.Now it's all very well for businesses to make themselves "disabled-friendly" but only if that's in the company's own interest. It's not a proper function of government to be forcing companies to provide specific facilities for a particular group of customers.
As is so often the case with this sort of thing the proponents of these new laws seem to have no conception of reality:
However, John Mitchell, on behalf of the Broughty Ferry-based Disability Issues Group (DIG), said cost should not be seen as a barrier.All those years that I spent studying profit and loss accounts, balance sheets and the like were a waste of time for "cost should not be seen as a barrier"!
But there are some recalcitrants who haven't yet seen the light:
“Clearly more needs to be done to convince the minority of the commercial case for making their business accessible. It is interesting that 86% of those surveyed were unaware that disabled people spend about £5 billion annually on goods and services in Scotland.So there is a "commercial case" for the changes that are being demanded. Not quite, it seems. Those boring folk who still think that costs are real and who don't inhabit Labour's dream world have a different point of view:
“And less than a third felt that making their premises more accessible would have a positive impact on profits.”Where will this all end? There's a continuous onslaught on those attempting to run businesses, especially those that aren't large enough to cope with all of the red tape. I can't work out whether politicians just don't understand what they are doing to the economy or that they expect to be off enjoying their gold-plated pensions by the time that the sh-t hits the fan.