Thursday 5 June 2008


That's the title of a great book about a great company: Southwest Airlines.

But nutty behaviour has now spread to American Airlines too:

L.I. Family Suing American Airlines Over Peanuts.

Mother Says 4-Year-Old Son Has Life-Threatening Allergy, And That By Serving Nuts His Civil Rights Were Violated

Actually, to sort of quote Bill Clinton (remember him?): I feel their pain. Let me explain.

Around 15 years ago I flew to and from the US on American. And guess what? Some years ago my local MP became Chancellor of the Exchequer. And he's totally nuts. Obviously there's a connection here. Time to contact my lawyer...

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